Every project begins with a conversation.

We take the time to understand what you’re looking to achieve, including your property, lifestyle, design preferences, budget and how you see yourself using the pool or spa. Whether you’re starting with a completely blank backyard, replacing an existing pool or considering a major renovation, this stage helps us understand the bigger picture before making recommendations.

Where appropriate, we’ll also discuss practical considerations such as access, site conditions, positioning, surrounding landscaping and any features you may want to incorporate.

Once we understand your vision, we begin developing a solution tailored specifically to your property.

This stage brings together the practical and visual elements of the project, from the size, shape and position of the pool through to finishes, features, equipment and surrounding areas. We’ll guide you through the options available and help you make selections that suit your design preferences, budget and long-term maintenance requirements.

You’ll then receive a clear proposal outlining the recommended design, project scope, inclusions, estimated timeline and pricing, so you can move forward with confidence.

With the design agreed upon, we take care of the technical details required before construction can begin.

Depending on the project, this may include engineering, council approvals, site assessments, measurements and coordination with relevant trades or suppliers. We also work through access requirements, construction logistics and scheduling to ensure the project is properly prepared before work begins.

Our aim is to manage as much of the behind-the-scenes process as possible, keeping things straightforward for you.

Our experienced team coordinates the construction and installation of your pool using trusted materials, proven building methods and carefully selected suppliers. For concrete pools, this includes the structural stages of the build before progressing into finishes, equipment, tiling and the details that bring the overall design together.

Quality is considered at every stage, with careful attention given not only to how the pool looks when complete, but also to its functionality, durability and long-term performance.

You shouldn’t have to wonder what is happening with your project.

Throughout construction, we keep you informed with regular updates on progress, upcoming stages and any decisions that need to be made along the way. Clear communication is an important part of the Synergy approach, helping you understand what is happening on site and what to expect next.

If questions arise, our team remains available throughout the process so you always have a clear point of contact.

Our involvement doesn’t end when construction is complete.

At handover, we’ll guide you through your new pool or spa and explain the systems, equipment and maintenance requirements you need to know. We’ll also provide relevant warranty information and make sure you feel comfortable operating and caring for your pool.